Manchester United have been branded “offensive” for hiking ticket prices while the season is underway and using financial regulations as an excuse.
The Manchester United Supporters Trust (MUST) also criticised the club for failing to consult fans on a move that eliminates concessions for children and over-65s.
United sent an email to members of the Fans Forum on Tuesday night announcing the sudden changes, explaining how all remaining tickets for home games this season will be priced at £66 each whatever the age of the person buying them.
In the email, seen by The Athletic, United say that more than 97 per cent of available tickets for confirmed matches have already been sold, with five age-related discounts applied, but they now need to make the change on the those seats yet to be allocated to help improve “operational efficiencies” and “stabilise revenues”.
United also outlined how all future cancelled or donated season ticket holder tickets will be sold at adult price and that they are removing the 25 per cent discount for UEFA Europa League knockout fixtures.
Co-owner Sir Jim Ratcliffe has led a cost-cutting regime since gaining control, with 250 staff made redundant and a tightening on spending. The club are also exploring how to fund a new Old Trafford.
The price rises have infuriated supporters. MUST reacted by issuing a statement which read: “This means that for an adult member to take their kid to a game in the remainder of this season will cost £132. Well over double the minimum price they could pay to do it today. And this change is happening overnight, immediately.
Co-owner Sir Jim Ratcliffe has led a cost-cutting regime since gaining control (Mike Hewitt/Getty Images)
“The club has provided zero consultation on the matter, neither with the Forum nor the Fan Advisory Board nor MUST.
“Suffice it to say, that the idea that the fans must pay their ‘fair share’ for the club’s excesses and/or mismanagement — and above all, the Glazers lack of investment over two decades — is offensive.
“We fans have done everything we have been asked. We have cheered the players on even in the face of substandard performance. We have gone to matches and abided by the new usage rules for tickets. We have taken on a price increase this year.
“There is a risk that this is only the opening salvo of what will surely be massive pressure to implement a significant price rise for next season. Once they have got used to charging £132 for a parent and child to come to Old Trafford, will they really go back to the old pricing levels for next season?
“If the club has a need for short term capital they should issue new shares, as they did when INEOS first arrived, and bring in funding from existing or new shareholders.
“We have objected to this action in the strongest possible terms, both for the action itself and the complete lack of consultation, which is a step backward based on the process we had agreed with the club before INEOS’ arrival.
“Over the coming days MUST will be seeking urgent discussions with the club to get them to listen to fans’ concern at this policy. United fans have sucked up a lot. We will not be silent on this and we need to be prepared to resist any attempts to further drive up ticket prices.”
MUST also insist the 97 per cent figure is misleading as it does not include season tickets that will be returned and resold at the higher £66 price.
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Pressure group The 1958, members of which met with club executives in October including chief operating officer Collette Roche and director of fan engagement Rick McGagh, announced a peaceful protest in response to the ticket increases. A gathering will be held at the Trinity Statue outside Old Trafford before the Everton game on Sunday.
Future home games in the Carabao Cup, FA Cup and Europa League will have discounted tickets available.
United’s email says: “We appreciate we usually try to provide more notice of, if not consult around any changes, but this is something we have had to review quickly, not providing the usual opportunity for consultation.
“It was a difficult decision following recent changes at the club but ultimately the increased revenue will also support investment in the team and contribute to football success.”
(Top photo: Stu Forster/Getty Images)
